1.<\/strong> Business Communication: Meaning, Characteristics and Importance 2.<\/strong> Process of Communication 3.<\/strong> Types or Forms of Business Communication: Verbal And Non-verbal 4.<\/strong> Barriers To Communication 5.<\/strong> Role, Effects and Advantages of Technology In Business<\/a> Communication : Email, Message, Video Conferencing and Social Networking 6.<\/strong> Non-verbal Communication 7.<\/strong> Effective Listening 8.<\/strong> Principles of Effective Listening\/ Communication 9.<\/strong> Interview Skills : Resume And Application 10.<\/strong> Modern Forms of Communication 11.<\/strong> Business Language and Presentation 12.<\/strong> Writing Skills 13.<\/strong> Office Correspondance 14.<\/strong> Report Writing<\/p>\n Additional Information:\u00a0<\/strong><\/p>\n The author of this book is Dr. Vinod Mishra, Dr. Narendra Shukla, and Ms. Ranjana Patel. Dr. Vinod Mishra is a professor in G.S.College of Commerce and Economics, Jabalpur<\/span>. <\/span>Dr. Narendra Shukla is professor and director in Gyan Ganga Institute of Technology and Sciences, Jabalpur. Ms. Ranjana Patel is Asst. Professor in Prestige Institute of Management, Indore.<\/span><\/p>\n
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