1. Business Communication: Meaning, Characteristics and Importance 2. Process of Communication 3. Types or Forms of Business Communication: Verbal And Non-verbal 4. Barriers To Communication 5. Role, Effects and Advantages of Technology In Business Communication : Email, Message, Video Conferencing and Social Networking 6. Non-verbal Communication 7. Effective Listening 8. Principles of Effective Listening/ Communication 9. Interview Skills : Resume And Application 10. Modern Forms of Communication 11. Business Language and Presentation 12. Writing Skills 13. Office Correspondance 14. Report Writing
The author of this book is Dr. Vinod Mishra, Dr. Narendra Shukla, and Ms. Ranjana Patel. Dr. Vinod Mishra is a professor in G.S.College of Commerce and Economics, Jabalpur. Dr. Narendra Shukla is professor and director in Gyan Ganga Institute of Technology and Sciences, Jabalpur. Ms. Ranjana Patel is Asst. Professor in Prestige Institute of Management, Indore.
|Size (Inch)||28 x 16 x 3|